Terms of Purchase

Terms of Purchase

These Terms of Purchase govern your purchase of products, including delicious gourmet chocolate, exquisite gift sets, and related items, from our website. By placing an order on our website, you agree to be bound by these terms and conditions, as well as our Privacy Policy, Refund Policy, and Shipping Policy. Please read these terms carefully before making a purchase.

1. Order Placement and Confirmation

When you place an order on our website, you are making a binding offer to purchase the selected products at the displayed prices. We reserve the right to accept or reject your order for any reason, including but not limited to: product unavailability, pricing errors, or suspected fraud.
Upon receiving your order, we will send you an order confirmation email to acknowledge receipt of your order. This confirmation does not constitute acceptance of your order; your order will be accepted only after we process and ship it, at which point a shipping confirmation email will be sent.

2. Pricing and Currency

All product prices displayed on our website are in United States Dollars (USD), which is the unified currency for all transactions on our website. Prices include all applicable product costs but do not include any applicable taxes, duties, or fees, except as explicitly stated.
We reserve the right to change product prices at any time without prior notice. However, the price charged for your order will be the price displayed on the website at the time you place your order, provided the product is available.

3. Shipping and Delivery

All orders are processed and shipped within 1-3 business days after order confirmation. The estimated delivery time for all orders is 6-12 business days from the date of shipment.
We offer global free shipping for all orders, with no additional shipping fees required regardless of the order amount or delivery destination. You will not be charged any shipping costs for your purchase.
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number (where available) to monitor the status of your delivery. Delivery times are estimates only and may be subject to delays beyond our control, including weather conditions, carrier disruptions, or customs inspections (for international orders).

4. Returns and Refunds

We offer a 60-day return policy for all eligible products. You may request a return within 60 days from the date you receive your order, provided the product is in its original condition (unopened, undamaged, with complete original packaging) and accompanied by valid proof of purchase.
To initiate a return, please contact our customer service team through the “Contact Us” page on our website to receive a Return Authorization and detailed return instructions. Once we receive and inspect the returned product and confirm it meets the return eligibility criteria, we will process your refund within 5-10 business days.
Refunds will be issued to the original payment method used for your purchase, and the refund amount will be equal to the total purchase price of the eligible product(s). No shipping fees will be deducted from your refund, as we offer global free shipping.

5. Payment Terms

We accept all major credit cards, debit cards, and other secure payment methods as displayed during checkout. By providing your payment information, you confirm that you are authorized to use the payment method and that the information provided is accurate.
Payment is required at the time of order placement. We do not offer payment plans or credit options unless explicitly stated on the website. All payments are processed securely through our third-party payment processors, and we do not store full payment details.

6. Product Availability

We strive to maintain accurate inventory levels for all products, including gourmet chocolate and gift sets. However, occasional stock shortages may occur. If a product you ordered is unavailable after order placement, we will notify you promptly via email and offer a refund or a replacement product (if available). You may also choose to cancel your order and receive a full refund.

7. Customer Responsibilities

You are responsible for providing accurate and complete information during checkout, including your shipping address, contact information, and payment details. We are not responsible for delays, lost shipments, or additional costs incurred due to incorrect or incomplete information.
You agree to use our website and purchase products for personal, non-commercial use only. Reselling or distributing products purchased from our website without prior written consent is prohibited.

8. Limitation of Liability

We shall not be liable for any indirect, incidental, special, or consequential damages arising from your purchase or use of our products, including but not limited to damages for lost profits, delays, or inconvenience. Our total liability for any claim related to your purchase shall not exceed the total purchase price of the product(s) in question.
We are not liable for any damages caused by factors beyond our control, including but not limited to shipping delays, product damage during transit, or changes in product availability.

9. Changes to These Terms

We may update these Terms of Purchase from time to time to reflect changes in our practices, applicable laws, or website functionality. When we make changes, we will post the revised version on our website. Your continued use of our website and purchase of products constitutes acceptance of the updated terms.

10. Governing Law

These Terms of Purchase shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles. Any disputes arising from or related to these terms or your purchase shall be resolved through amicable negotiation; if negotiation fails, the dispute shall be submitted to the appropriate courts in the United States.

11. Contact Us

If you have any questions, concerns, or requests regarding these Terms of Purchase, your order, or our products, please visit the “Contact Us” page on our website to reach our customer service team. We are committed to resolving your inquiries promptly and ensuring a positive purchasing experience.